Questions
Questions and answers
Answers to common questions about massage at Sakina & Co in Casino NSW: booking, prices, what to wear, cancellations, discounts and gift vouchers.
Common questions
Can't see your question? Call or text 0428 922 904.
Where are you?
27 Cascade Drive, Casino NSW 2470. We're about 30 km from Lismore. We work from the treatment room only and don't offer mobile visits.
What are your opening hours?
Monday, Tuesday, Thursday and Friday 7:30am to 6:30pm. Wednesday 7:30am to 3pm. Saturday 7:30am to 12pm. Sundays and public holidays by appointment only.
How do I book?
Book online any time through our booking page. Pick your massage, length and time. You can also call or text 0428 922 904.
Do I pay when I book?
No. We keep a card on file when you book, stored securely by Stripe, but nothing is charged upfront. You pay after your massage. See our booking policies.
What if I need to cancel?
Please give at least 24 hours' notice. Late cancellations and no-shows are charged 50% of the booked massage, after one free pass. You'll get a reminder by text and email 48 hours before. Full details are on our policies page.
Should I book relaxation or remedial?
Book relaxation if you want to unwind and switch off. Book remedial if you have tight or sore areas you want worked on. Not sure? Our relaxation or remedial guide helps you choose, or just ask at your consult.
What happens at my first visit?
Your first session includes a short 15-minute consult covering your health history, any areas of concern and what you'd like from the session. Read more on your first visit.
What should I wear?
Comfortable clothing. You'll be given privacy to undress to your comfort level, and you'll be draped with towels throughout.
Can I have a massage without chatting?
Yes. Our relaxation massages offer an optional Quiet Appointment, at no extra cost. Read about Quiet Appointments.
Do you have any discounts?
Students get 10% off. Gym members can use the code GYM15 for 15% off, offered for a promotional period or a first appointment. The two discounts can't be used together.
Do you do mobile massage?
No. All massages are at our treatment room in Casino.
Do you sell gift vouchers?
Yes. Gift vouchers are physical cards, bought in person at the treatment room. See gift vouchers.
Ready when you are
Book online in a minute: choose your massage, your length and a time that suits. For new clients, a short 15-minute consult is part of the first session, not a separate booking or charge.